1 Introduction

2 Interpretation

3 Variation

4 Carriage of Mail

5 Right of Refusal

6 Governing Law

7 Customer Obligations

8 Postage Payable by Postage Stamps

9 Postage Payable by Prepaid Imprint

10 Postage payable in money

11 Postage Payable on Return of Opened Articles

12 Postage Payable on Alternatively Delivered Articles

13 Postage Prepaid Articles

14 Person Responsible for Payment of Postage

15 The Time at which Postage is to be Paid

16 Australia Post Obligations

17 Articles "in dispute"

18 Return of articles before delivery

19 Inquiries concerning non-delivery

20 Redirection before delivery

21 Redirection after delivery

22 Sender's Prohibition on Redirection

23 Unclaimed articles

24 Undeliverable articles

25 Refused articles

26 Method of dealing with unclaimed etc. articles

27 Disposal of undeliverable articles

28 Recovery of Postage on Underpaid Articles

29 Articles which have irregular dimensions or which are overweight

30 Articles which may hinder effective carriage or which have improper postal information

31 Applying postmarks

32 Use of private aerogrammes

33 Air Mail

34 Philatelic sales and services

35 Overseas Philatelic services

36 Philatelic postmarking

37 Express Post - General

38 Express Post - Rates of Postage

39 Express Post - Service Standards

39A Delivery Signature

40 Express Post - Failure to meet Service Standards

41 Seasonal Greeting Cards

42 Sale of stationery

43 Key Return Service

44 Articles for the Blind Service

44A Medical/Educational Remote Area Parcel Service

45 Interpretation

46 Applicability of these Terms and Conditions to overseas mail

47 Customs Documentation

48 Availability of services

49 Sea Mail rates of postage

50 Air mail rates of postage

51 Economy air rates of postage

52 International postage prepaid articles

53 International reply coupons

54 Instruction in respect of non-delivery of postal parcels

55 Demurrage

56 Articles posted abroad by or on behalf of Australian residents

57 Articles posted abroad in a country where sender does not reside

58 Express Post International - General

59 Express Post International - Rates of Postage

60 Express Post International - Service Standards

61 Express Post International - Failure to meet service standards

62 Prohibited Goods

63 Poisons, drugs or medicine

64 Limited classes of dangerous goods which may be carried

65 Dangerous or Prohibited Goods Declaration

66 Live creatures

67 Interpretation

68 Application

69 Limitation of Liability and Release and Indemnity

70 Force Majeure

71 Employee Representations

72 Merger

73 Amount of Compensation

74 Exclusions

75 Notice of Article Subsequently Found

76 Claim Form

77 Claimant

78 Time for Claim

Address components
Last address line
Underlining
Position of the address on envelopes
Position of address on wrappers
The postcode ...

...in machine-printed addresses ...in hand-written addresses on Small Letters

Form of address for counter mail delivery Form of address for crew or passengers on board ship Incorrect addressing Senders return address Form of address for flats, units or apartments Use of the solidus (/) Recommended thoroughfare abbreviations